Portabidets 1-Year Warranty
Thank you for purchasing a bidet with PortaBidets. We stand behind the quality of our products and are committed to your satisfaction.
Coverage
PortaBidets warrants that your product will be free from defects in materials and workmanship under normal use for one (1) year from the date of original retail purchase.
If a defect covered by this warranty occurs during the warranty period, PortaBidets will, at its discretion:
Repair the product at no charge,
Replace the product with a new or refurbished item of equal value, or
Provide a full refund of the original purchase price.
What’s Covered
Manufacturing defects in materials or workmanship
Defective internal components
Malfunctions under normal household use
What’s Not Covered
This warranty does not cover:
Normal wear and tear
Damage caused by misuse, neglect, abuse, or accidents
Damage caused by improper installation or use outside the intended purpose
Modifications or repairs by anyone not authorized by Portabidets
Cosmetic issues (scratches, discoloration, minor dents) that do not affect performance
Loss or theft
How to Make a Claim
To submit a warranty claim, please click here:
Limitations
This warranty is valid only for the original purchaser and is non-transferable. Any implied warranties, including those of merchantability or fitness for a particular purpose, are limited in duration to the one-year term of this warranty. PortaBidets is not liable for incidental or consequential damages arising from the use of this product.
This is not a medical device. This product is not intended to diagnose, treat, cure or prevent any disease. Consult your physician before using this product for the purposes of alleviating medical symptoms or conditions. Improper use of this product may result in adverse results. Do not use this product other than for the indicated uses of enhanced personal hygiene.